Privacy Policy

Effective Date: 01 July 2026

Last Updated: 01 July 2026

Welcome to The Brand Unbox, owned and operated by Bhumiya Technologies Pvt. Ltd. ("The Brand Unbox", "Bhumiya Technologies", "we", "us", or "our"). We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have regarding your personal data.

1. Information We Collect

We collect information directly from you when you interact with our website, request our digital marketing, creative solutions, custom software development services, or communicate with our team.

• Personal Identification Information: Name, email address, phone number, company name, and job title provided via contact forms or direct inquiries.
• Account & Project Data: Project briefs, design specifications, branding assets, technical requirements, and communication logs.
• Automated Technical Data: IP address, browser type, device information, operating system, pages visited, time spent on pages, and referral sources collected via cookies and analytics tools.
• Payment & Billing Information: Billing address, tax ID, and transaction records processed securely via certified payment gateways. (We do not store full credit card numbers on our servers).

2. How We Use Your Information

We process your information for lawful business purposes, including:

1. Delivering Services: Developing custom software, executing digital marketing campaigns, crafting creative brand solutions, and integrating technology workflows.
2. Communication & Support: Responding to inquiries, sending project updates, invoices, and providing technical support.
3. Product & Service Improvement: Analyzing user interactions to optimize our web application, tools, and client experience.
4. Security & Fraud Prevention: Protecting our platform, assets, and users against unauthorized access and security threats.
5. Compliance with Legal Obligations: Complying with applicable laws, regulations, and court orders.

3. Sharing and Disclosure of Information

We never sell, rent, or trade your personal data to third parties. We may share information under strict confidentiality obligations with:

• Authorized Service Providers: Cloud hosting providers, analytics services, CRM tools, and communication infrastructure providers.
• Professional Advisors: Lawyers, accountants, and auditors for legal compliance and governance.
• Legal Requirements: When required by law, subpoena, or to protect the safety, rights, and property of The Brand Unbox, Bhumiya Technologies Pvt. Ltd., our clients, or the public.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user navigation, analyze trends, and remember your preferences (such as Dark/Light mode).

• Essential Cookies: Necessary for the website to function securely and properly.
• Analytics Cookies: Help us understand how visitors interact with our pages to improve usability.
• Preference Cookies: Remember your customized settings and theme preferences.

You can manage or disable cookies through your browser settings at any time.

5. Data Security & Retention

We implement industry-standard administrative, technical, and physical safeguards to protect your personal data against unauthorized access, destruction, loss, or alteration.

• All network traffic is encrypted using TLS/SSL encryption.
• We retain personal data only for as long as necessary to fulfill project requirements, resolve disputes, and comply with legal retention obligations.

6. Your Privacy Rights (GDPR, CCPA & Global Rights)

Depending on your geographic location, you have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal data.
• Right to Erasure (Right to be Forgotten): Request deletion of your personal information.
• Right to Restrict Processing: Request restrictions on how your data is processed.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact our Data Protection Team at unbox@thebrandunbox.com.

7. Third-Party Links

Our website may contain links to third-party websites or services (e.g., social media platforms). We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make updates, we will revise the "Last Updated" date at the top of this page.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: unbox@thebrandunbox.com
• Phone / WhatsApp: +91 9821976418 / +91 9821796418
• Address: 312, Ansal Chamber 2, 5 Bhikaji Cama Place, New Delhi 110066, India
• Company: The Brand Unbox (Owned and operated by Bhumiya Technologies Pvt. Ltd.)